Privacy Statement
At Exchange Bank we respect your privacy and the confidentiality of your nonpublic personal financial information (called “personal information”). The following is a summary of our privacy principles. This notice applies to our existing and former customers. It applies only to individuals who obtain a financial product or service from us primarily for consumer purposes (personal, family, or household purposes).
Collection of Personal Information
We collect personal information about you from the following sources:
- Information we receive from you on applications and other forms;
- Information about your transactions with us, our affiliates, and others; and
- Information we receive from consumer–reporting agencies.
Disclosure of Information
We disclose personal information about you or our former customers to non-affiliated third parties as permitted by law. Examples of this include:
Disclosing information to nonaffiliated companies if it is necessary or helpful in completing a transaction; to report to a consumer reporting agency; to comply with government or court orders; to report an apparent crime; or if you give us your consent.
Marketing. We also may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. Your “opt out” rights are described in the document titled “Important Privacy Choices for Consumers.”
Information Security
We restrict access to personal information about you to our employees and agents who have a need to know the information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your personal information.
Questions
If you have any questions regarding this notice, you may contact Customer Service at (707) 524-3000 or (800) 995-4066. We may revise this notice from time to time and will notify you of any revisions in accordance with applicable laws.
Important Information About Procedures
for Opening a New Account
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that
identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Important Privacy Choices for Consumers
You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below.
Your Rights
You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with.
Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.
To exercise your choices, do one of the following:
- Print, fill out, sign, and send us this Privacy Statement* form.
(You may want to make
a copy for your records)
Mailing Address:
Exchange Bank
Customer Service
P.O. Box 403
Santa Rosa, CA 95402
or
- Call Customer Service at
(707) 524-3000 or toll free
at (800) 995-4066.
Your Choices
Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: Unless you say “No,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.
Time Sensitive Reply
You may make your privacy choice(s) at any time. Your choice(s) will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.