Privacy Statement
At Exchange Bank we respect your privacy and the confidentiality of your non–public personal financial information (called “personal information”). The following is a summary of our privacy principles. This notice applies to our existing and former customers. It applies only to individuals who obtain a financial product or service from us primarily for consumer purposes (personal, family or household purposes).
Collection of Personal Information
We collect personal information about you from the following sources:
- Information we receive from you on applications and other forms;
- Information about your transactions with us and others; and
- Information we receive from consumer reporting agencies.
Disclosure of Information
We disclose personal information about you or our former customers to non–affiliated third parties as permitted by law. Examples of this include:
Disclosing information to non–affiliated companies if it is necessary or helpful in completing a transaction; to report to a consumer reporting agency; to comply with government or court orders; to report an apparent crime; or if you give us your consent.
Marketing. We also may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf.
Information Security
We restrict access to personal information about you to our employees and agents who have a need to know the information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your personal information.
Important Information about Procedures for Opening a New Account
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Questions
If you have any questions regarding this notice, you may contact Customer Service at (707) 524-3000 or (800) 995-4066. We may revise this notice from time to time and will notify you of any revisions in accordance with applicable laws.