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Telephone Banking 24/7

Calling options available

You can access your Exchange Bank account information 24 hours a day by calling:

  • 866.506.9583 (toll free)
Select your language preference.
Press [1] for English. Press [2] for Spanish.
Select what you want to do.
Press [1] for account information and funds transfer.
Press [2] to obtain a loan.
Press [3] to report a lost or stolen ATM card.
Press [4] for system instructions.
Press [9] to repeat this menu.
Press [0] to speak to Customer Service.
Log in.
Press [1] to access your Exchange Bank accounts after logging in.
Select an option.
Press [1] for account information.
Press [2] to transfer funds.
Press [3] to reorder checks.
Press [4] to change your PIN.
Press [8] to return to the previous menu.
Press [9] to repeat this menu.
Press [0] to speak to Customer Service.
Checking Accounts
[1] Balance information.
[2] Last 6 withdrawals.
[3] Last 6 deposits.
[4] Last 6 ATM transactions.
[5] Specific transaction inquiry.
[6] Interest information.
[8] Return to the previous menu.
[9] Repeat this menu.
[0] Customer Service.
Savings Accounts
[1] Balance information.
[2] Last 6 withdrawals.
[3] Last 6 ATM transactions.
[4] for account information.
[5] Inquiry by amount.
[6] Interest information.
[8] Return to the previous menu.
[9] Repeat this menu.
[0] Customer Service.
Loan Accounts
[1] Balance information.
[2] Last payment information.
[3] Next payment information.
[4] Interest information.
[8] Return to the previous menu.
[9] Repeat this menu.
[0] Customer Service.
[9] Repeat this menu.
[0] Customer Service.
Time Deposit Accounts
[1] Balance information.
[2] Last interest paid.
[3] Next interest payment.
[4] Maturity date.
[5] Accrued interest.
[6] Interest information.
[8] Return to the previous menu.
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