Heartbleed Bug — What You Need to Know

heartdbledd bug

Exchange Bank is monitoring developments regarding the Heartbleed Bug and its potential impact on the security of internet applications. We have reviewed our systems and our partnered technology services, and there is no indication that our systems or your data are at risk.

Exchange Bank website, ATMs, on-line and mobile banking remain secure.

Exchange Bank’s ATMs do not use OpenSSL and are not affected by the Heartbleed Bug. Our ATMs are on a closed, secure network and are not susceptible to the vulnerabilities of ATMs directly connected to the Internet (generally found in foreign countries).

A recent news article suggested that ATMs may be vulnerable to attacks. Exchange Bank systems remain protected, supported and safe.

Exchange Bank views the security of your personal information as a top priority. You’ve put your trust in us and we want to let you know how we’re safekeeping your accounts and identity. We have a number of safety measures in place to help protect you, including deployment of industry-standard security technologies on our website and several teams dedicated to safeguarding your personal and financial information.

While there’s no indication of compromise, changing your password is advised when there is a known vulnerability of this type, impacting so many services across the internet. We recommend that our customers periodically change their passwords and use a unique password for each site. In addition, Exchange Bank offers many services to strengthen your security, including:

  • Enhanced Login Security (including the use of one-time security codes)
  • Complex Passwords
  • Account Alerts and Notifications
  • Free Rapport Security Software From Trusteer

To help protect you online, we suggest you consider using Trusteer, an additional layer of protection while banking online. Trusteer’s Rapport is a small, downloadable application that helps protect against financial malware attacks and fraudulent websites.
Click here to view more information about Rapport and download the software.