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Personal Overdraft Services

Overdraft Options

Exchange Bank recommends that you do not overdraw your account. However, to protect against an occasional, inadvertent overdraft, we offer certain overdraft services. These services include our Overdraft Protection Service, Overdraft Line of Credit, and our Overdraft Program. For more information on these options, refer to our Overdraft Program disclosure, call 707.524.3000, 800.995.4066 or visit one of our branches.
Overdraft Protection Service:
Details
Automatically transfers funds from your designated personal checking, personal savings or personal money market account to avoid an overdraft in your personal checking account.
Options
Everyday debit card transactions
ATM Transactions
Checks
Automated Clearing House (ACH) transactions, electronically converted checks and electronic bill payments
Recurring debit card transactions
What’s Covered?
Cost
We will pay items by transferring available funds from your linked deposit account in the exact amount plus a $10 fee, once at the end of the day.
Overdraft Line of Credit:
Details
This is a line of credit for which you must apply and is subject to credit approval. In the event your eligible checking account becomes overdrawn available funds will be transferred. Additional terms, conditions, and fees apply.
Options
Everyday debit card transactions
ATM Transactions
Checks
Automated Clearing House (ACH) transactions, electronically converted checks and electronic bill payments
Recurring debit card transactions
What’s Covered?
Overdraft Program:
Exchange Bank’s Overdraft Program is our discretionary overdraft service. Using our Overdraft Program is expensive and may not be the best option for you. If your account is eligible, an Overdraft Program limit will be assigned to your account. Refer to the Overdraft Program Disclosure for additional information, including terms and conditions.
Our Overdraft Program offers three coverage options:
Coverage Options
Checks
Other Debit Payments (excluding one-time ATM/Debit card transactions)
Recurring Debit Card Transactions
One-time Debit Card Transactions
ATM Withdrawals
No Overdraft Program Coverage
Standard Overdraft Program Coverage
Full Overdraft Program Coverage *
Cost

For each transaction listed above that we pay, you will be charged a $32 Overdraft Fee if the transaction overdraws your account, up to $160 per day (which equals five Overdraft Fees or NSF Return Item Fees). We do not charge the $32 fee if, after all transactions presented to your account on any given day are paid or returned, and your account balance is overdrawn by $10 or less. We also do not charge a $32 fee for individual transactions paid or returned for $10 or less. Subject to the “Force Pay Transactions” described below. You can decline or opt out of this service at any time.

If you have opted-out or declined Overdraft Program coverage there is no fee.

* To obtain Full Overdraft Program coverage, you must first affirmatively opt in to this service by calling us at 707.524.3000, 800.995.4066 or completing the “What You Need to Know About Overdrafts and Overdraft Fees.”
Force Pay Transactions:
There may be instances where we will pay a transaction even if you do not have sufficient funds in your account to cover the transaction and are not enrolled in our Overdraft Program. Some common transactions where this occurs involve purchases of gasoline, hotel rooms, or meals at restaurants. When this happens, our processing system cannot determine that the amount of the hold exceeds the actual amount of your purchase. This temporary hold, and the amount charged to your account, will eventually be adjusted to the actual amount of your purchase, but it could be three calendar days, or even longer in some cases, before the adjustment is made. Under these circumstances, we will still pay (or “force pay”) the transaction and you will not be charged a fee.
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