Enjoy the convenience and protection of our chip card.
- Zero Liability Protection
The financial institution that issued your Mastercard won’t hold you responsible for “unauthorized transactions.” As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. As a cardholder, you will not be held responsible for unauthorized transactions if:
- You have used reasonable care in protecting your card from loss or theft; and
- You promptly reported loss or theft to your financial institution.
- Mastercard ID Theft ProtectionTM
Mastercard is the only payment brand that provides its U.S. cardholders with an array of services – at no extra cost – to help detect and resolve identity theft.
- Chip Technology
Chip cards have added protection built into them through a microchip embedded into the card that safely houses your data.
- Vantiv eGuard
eGuard’s Risk-Based Authentication model accurately detects suspected fraud and challenges or declines suspect transactions, making your shopping experience safer and more secure.
No one should contact you for your personal information or account data. If this happens, hang up the phone or delete the email, and reach out to your bank using the phone numbers on the back of your card. You can also visit your bank’s website to report suspicious activity.
We encourage you to monitor your accounts and check your statements regularly for transactions that you don’t recognize. Should you suspect fraudulent activity, contact the financial institution that issued your card immediately.
There are many things you can do to prevent fraud. For example, avoid clicking on links you do not recognize, learn about smart password creation and shred old statements and documents containing your personal information before throwing them out.
You can even use debit Mastercard to automatically pay monthly bills—funds are deducted directly from your checking account. Having an electronic record of every transaction can be a real time saver and makes keeping track of what you spend a snap.
Access to your funds surcharge free at over 55,000 Allpoint ATMs. Allpoint provides you with the freedom to get your cash where you want, when you want, wherever you are… without the ATM fees. Just look for the Allpoint logo or, better yet, use the locator to find the nearest Allpoint ATM.
Give us a call. We will make sure your out-of-state and international transactions run smoothly.
Call our Customer Care Center for immediate assistance.
Our Customer Care Center
can assist you.
Call us at 707.524.3000 or 800.995.4066