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Debit Mastercard

Enjoy the convenience and protection of our chip card.

Security

Whether paying online, in-store, in-app or a wearable device, Mastercard provides valuable security benefits to help keep you protected.

  • Zero Liability Protection
    The financial institution that issued your Mastercard won’t hold you responsible for “unauthorized transactions.” As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. As a cardholder, you will not be held responsible for unauthorized transactions if:
    1. You have used reasonable care in protecting your card from loss or theft; and
    2. You promptly reported loss or theft to your financial institution.
  • Mastercard ID Theft ProtectionTM
    Mastercard is the only payment brand that provides its U.S. cardholders with an array of services – at no extra cost – to help detect and resolve identity theft.
  • Chip Technology
    Chip cards have added protection built into them through a microchip embedded into the card that safely houses your data.
  • Vantiv eGuard
    eGuard’s Risk-Based Authentication model accurately detects suspected fraud and challenges or declines suspect transactions, making your shopping experience safer and more secure.

Know how to protect yourself

Be informed

No one should contact you for your personal information or account data. If this happens, hang up the phone or delete the email, and reach out to your bank using the phone numbers on the back of your card. You can also visit your bank’s website to report suspicious activity.

Be vigilant

We encourage you to monitor your accounts and check your statements regularly for transactions that you don’t recognize. Should you suspect fraudulent activity, contact the financial institution that issued your card immediately.

Get educated

There are many things you can do to prevent fraud. For example, avoid clicking on links you do not recognize, learn about smart password creation and shred old statements and documents containing your personal information before throwing them out.

Convenience

Debit Mastercard is accepted at millions of merchant locations worldwide, including restaurants, hotels and online retailers.

You can even use debit Mastercard to automatically pay monthly bills—funds are deducted directly from your checking account. Having an electronic record of every transaction can be a real time saver and makes keeping track of what you spend a snap.

No-Fee Allpoint ATMs

Access to your funds surcharge free at over 55,000 Allpoint ATMs.

Access to your funds surcharge free at over 55,000 Allpoint ATMs. Allpoint provides you with the freedom to get your cash where you want, when you want, wherever you are… without the ATM fees. Just look for the Allpoint logo or, better yet, use the locator to find the nearest Allpoint ATM.

Get your Debit Mastercard today.

Exchange Bank checking account required.

Or Call Us
707.524.3000

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Traveling?
Give us a call. We will make sure your out-of-state and international transactions run smoothly.
Lost or stolen card?
Call our Customer Care Center for immediate assistance.
Transaction questions?
Our Customer Care Center
can assist you.

Call us at 707.524.3000 or 800.995.4066

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